International Shipping Policy
JFMM currently ships within North America and upon special request to other countries. Please note it is your responsibility to know the laws of your country in terms of what may and may not be shipped to you. We are not responsible for any tariffs or customs regulations. We try our very best to keep up with the laws of the countries around the world, however they do change often and we cannot be 100% sure that we are up to date on them so please check with your customs office. We will ship your package to you privately, but it is your risk.
Each country has different laws and regulations regarding buying products from other countries. Before you place your order, please be sure of your local customs laws concerning the shipment of ministry gifts. It is your responsibility to know what is legal in your country and what is not. We will always ship discreetly and in a way that will best help you receive your order.
We cannot be held responsible or accountable for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them.
JFMM will not knowingly ship any products to any countries that may require any type of license and will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office or not delivered unless returned to us. JFMM will not be held liable for any customs duties or taxes that arise from your local customs office. Any duties or taxes that may apply are your responsibility; we of course will help you to the best of our knowledge. By ordering from our site you are stating that you agree to our shipping policy and terms of conditions.
First Class shipping can take up to 30 business days for delivery to your country and then must clear customs, although it is typically faster especially to the UK, Australia and Canada. Please note that First Class does not include tracking.
Priority shipping could take 6-10 business days to your country and then is subject to customs. This option typically includes tracking but it is not uncommon for a country to not scan the package for tracking upon its arrival.
Delivery times are based on shipping with the assumption of no delays. If there are delays, packages may take a few additional weeks. Customs clearance can take anywhere from one day to thirty days in our experience, but for the most part it is typically very fast.
emailEmail
phonePhone
1.888.339.0049
8:30am - 4:30 EST
emailMailing Address
Jentezen Franklin Ministries
P.O.Box 315
Gainesville, GA 30503